App Launch Aims to Improve Washroom Standards
Published On Thursday 10 May 2018 by Sticky Beak
See Recent News Articles
A family-owned Derby company has launched an innovative new app which aims to raise washroom standards in businesses and public places across the UK.
HSG UK in Pride Park has developed Cleen App – the UK’s first fully integrated washroom review app.
The Cleen App is free to download and enables customers and visitors to rate the washrooms in any type of venue from restaurants and shopping centres to sports stadia and airports.
With the Cleen App, users can either compliment accessible and clean washrooms or post complaints and issues they have faced such as dirty basins, no soap or toilet paper, access problems for people with disabilities and lack of baby changing facilities.
The reviews are fun and easy to post by clicking different icons and users can even upload photographs to support their review.
These can then be viewed by other Cleen App users so that they can see which venues have good – and poor – washroom facilities and make a choice to visit accordingly.
In addition to the Cleen App, HSG UK have also developed a complete washroom management tool for Businesses and washroom service providers called the Cleen Dashboard.
By using the Cleen Dashboard, businesses and washroom services providers can have full and immediate access to an online dashboard highlighting the issues so that they can take action and directly respond to customer feedback.
Washroom service providers can also use the Cleen Dashboard to manage their portfolio of washroom clients.
HSG UK Managing Director Simon Rice has drawn on his company’s expertise as a market leader in washroom water conservation and services and worked with digital marketing agency Subism in Derby and London to develop the cutting-edge technology.
Mr Rice explained: “It has long been a bug bear of mine that, in this day and age, we are still faced with washrooms that are dirty, smelly with no toilet paper and overflowing nappy and sanitary bins.
“Having worked in the washroom industry for many years, I was determined to give the public a voice and turn the tide on the washroom roulette.
“This enables people to share their experiences – good and bad – so that others can make an informed choice about where to give their patronage.
“It’s a particular issue for the hospitality industry. How many times have we gone to a restaurant and walked out after visiting the washroom – presuming that a grotty loo means a dirty kitchen?
“Many washrooms are also still not fit for purpose - and therefore badly affect the quality of life - for a large part of our community and particularly for people with disabilities and parents needing baby changing facilities.”
Mr Rice continued that he was confident that the app would be embraced by a wide range of businesses and venues.
“A positive review is are a good advertisement and marketing tool for a business. When feedback is negative, the business has the information available immediately to address the situation or take their washroom services provider to task.
“First impressions definitely count and our aim is to improve the world one washroom at a time.”
Cleen App was welcomed by Martin Austin, Managing Director of Nimbus Disability.
The not for profit company is one of the country’s leading providers of disability related advice and support to businesses including managing the now widely recognised Access Card for many major venues across the UK to provide a more efficient and dignified way to communicate needs and evidence disability.
He said: “The accessibility and standard of washrooms is a major consideration for disabled people when they are deciding where to visit – whether that be a shopping centre, theatre or restaurant.
“Cleen App is therefore a simple and engaging way of giving disabled people a voice to share their experiences – good and bad – to help other people make those decisions.
“I hope that it will be embraced by businesses in all sectors as there is a growing understanding amongst businesses that disability, simply put, is good for business.
“Disabled people themselves have spending power in the UK of around £80 billion but this is heavily influenced by their perception of a business’s ability and willingness to work with disabled customers and employees.
“Access to washrooms is sometimes governed by the physical make up of a building but there is no excuse for sub-standard facilities and cleanliness and Cleen app addresses this which is very welcome.”
The Cleen App, is available from the App store for Apple devices and the Google Play Store for Android. For further information visit www.cleen.world
For businesses and washroom service providers wanting to take advantage of the Cleen Dashboard, please email dashboard@cleen.world or visit the website.
| Bakewell Entrepreneur, Rob Hattersley, Hopes To Turn Former Bank Into A Premium Dining Destination Peak District hospitality entrepreneur, Rob Hattersley has announced his hope to transform the historic Royal Bank Read The Article | |
| Derby Wing Fest 2024 Returns To Celebrate Its 10th Anniversary The worlds largest chicken wing festival: Wing Fest, is returning to the Midlands to celebrate its 10thanniversary, whilst paying homage to one of the worlds favourite Read The Article | |
| Firm behind PizzaDog sensation to launch doughnut pizza A streetfood firm that wowed Nottingham Forest fans with a hot dog and pizza combo is set to launch a new pizza using a sweet base supplied by doughnut brand Doughnotts. Read The Article | |
| Notts bakery launches UK's first weight-loss doughnuts A Nottinghamshire bakery has today launched a new range of doughnuts so low in calories that the product is set to take the world of slimming by storm. Doughnotts has come up with Read The Article | |
| Denby Pottery Village Easter Extravaganza Weekend Denby Pottery Village is hosting an Easter Extravaganza Weekend on Friday 29th, Saturday 30th and Monday 1st April (closed on Easter Sunday). For three days only under Read The Article | |
| Croots Farm Shop celebrates British Pie Award accolade Popular Derbyshire farm shop Croots is celebrating winning an award at the annual British Pie Awards. The new Croots Steak, Mushroom and Cracked Black Peppercorn Read The Article | |
| Celebrate Easter With Bar + Block In Nottingham Head to Bar + Block Nottingham for a fantastic feast this Easter as the steakhouse get set to celebrate with a great value set menu across the weekend. Specialising in hand-cut, succulent Read The Article | |
| New Era Square's cutting edge entertainment Mecca is a city centre success A brand new hi-tech leisure destination in the centre of Sheffield has attracted over 5,000 visitors in its first month – more than double its projections. Read The Article | |
| Ey Up Me Duck: Celebrations as much missed bakery item makes a return A Derbyshire family bakery is bringing back a gone but not forgotten treat, and customers are going quackers at the thought of it. Connoisseurs of all Read The Article | |
| Be Hungry In Love This Valentine's Day At Bar + Block Available from Monday, 12th to Saturday, 17th February, share the love with a three-course menu and a cocktail from only £35 per person. Get in the mood with the limited-edition Read The Article | |