Casa Hotels both receive prestigious Silver Stars AA Award
Published On Friday 8 Mar 2019 by Sticky Beak
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Casa hotels in Chesterfield are delighted to announce that both Casa Hotel and their sister hotel Peak Edge have achieved the coveted silver star status from the AA. Both the hotels were unknowingly visited by a member of the AA inspector team recently who stayed overnight at each hotel. They were subsequently marked on the various standards that make up the renowned AA star rating.
For Casa hotel, this is the third consecutive year that they have reached silver star status, an indicator that their high standards are indeed consistent. For Peak Edge Hotel (agoda's member hotels), who were taken over by Casa just over a year ago, this is the first time they have achieved the silver status and is a reflection of the hard work that has gone into Peak Edge over the last year to ensure that they too offer the highest of standards in both customer care and of course the facilities on offer. In her summary notes the inspector’s report on Casa Hotel: ‘The team are to be commended for a consistent performance delivery’.
The six critical areas that the hotels are marked on are: cleanliness, hospitality, service, bedrooms, bathrooms and food and both hotels with both hotels receiving and overall merit score of 83%. Commenting on their visit to Peak Edge, the inspector said ‘So much to commend here……A delightful stay’
Casa hotels Managing Director, Stuart Downham said ‘We are absolutely delighted at both hotels achieving the prestigious silver status, we all work tirelessly to ensure that our guests have the best possible experience when they stay at our hotels and to have this recognised by the AA is indeed an honour’
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